Privacy Policy

At Cheap Fence Gates Plus Store (“we,” “us,” or “our”), we understand that security and privacy are as important to your online transactions as they are to the fencing products we sell. This Privacy Policy explains how we collect, use, protect, and share information when you visit fencegatesplus.com or make purchases from our store.

1. Information We Collect

To provide our fencing products and services, we collect the following types of information:

• Personal Information: When you place an order for chain link fencing, automatic gate openers, or other products, we collect your name, shipping address, billing address, email address, phone number, and payment information.
• Transaction Information: Details about purchases of barbed wire fencing, composite panels, or other items, including payment method and order history.
• Technical Information: IP address, browser type, device information, and how you interact with our website (pages visited, time spent, etc.).
• Communications: Records of customer service inquiries regarding electric fence chargers, installation questions, or other product concerns.

2. How We Use Your Information

We use your information to provide secure fencing solutions and excellent service:

• Process orders for chain link accessories, deck posts, and other products
• Provide customer support for inquiries about composite fencing or installation
• Improve our website and product offerings (like electric fence insulators or chicken wire)
• Send order confirmations and shipping updates
• Prevent fraud and enhance payment security
• Comply with legal obligations related to international shipping

3. Data Sharing and Disclosure

We value your privacy as much as you value secure fencing solutions:

• Service Providers: We share information with payment processors, shipping carriers, and IT service providers necessary to fulfill orders for items like fence posts or gate openers.
• Legal Compliance: We may disclose information if required by law, such as for customs documentation on international shipments.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as part of our business assets.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same diligence we apply to our security fencing products:

• All transactions are encrypted using 256-bit SSL technology
• Payment information is processed through PCI-DSS compliant systems
• Regular security audits of our systems
• Access to personal data is restricted to authorized personnel

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and protect their login information.

5. Your Rights and Choices

As our valued customer, you have rights regarding your data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information in your account
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience for fencing supplies:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart for your chain link slats or fence posts)
• Performance Cookies: Help us improve the site by tracking usage patterns
• Functionality Cookies: Remember your preferences (e.g., currency for international orders)
• Advertising Cookies: Help show relevant ads for products like composite rails or decking

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we ship fencing products globally (excluding parts of Asia and some remote areas), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website and fencing products are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our business evolves or regulations change. Significant changes will be communicated through our website or email for customers with active orders (e.g., for electric fence accessories or gate systems).