FAQ

We specialize in all types of fencing solutions including chain link fencing (fabric, posts, gates, and accessories), composite fencing (panels, posts, rails), electric fencing (chargers, insulators, posts), automatic gate openers, barbed wire, chicken wire, and deck-related fencing components.

Yes! Our products are designed to withstand diverse weather conditions from snowy northern winters to hot southern summers. Our composite fencing is particularly weather-resistant, and all metal components feature protective coatings against rust and corrosion.

Absolutely. We cater to homeowners, ranchers, farmers, and commercial property owners. Whether you need chicken wire for a small garden or heavy-duty chain link for livestock containment, we have practical solutions for every need.

We provide two convenient options:
1. Standard Shipping ($12.95 flat rate): 10-15 days via DHL/FedEx (ideal for urgent needs)
2. Free Shipping: 15-25 days via EMS for orders over $50 (best for budget-conscious shoppers)

We process orders within 1-2 business days to ensure your fencing materials are properly packaged for safe transit. You’ll receive tracking information immediately after dispatch from our Philadelphia warehouse.

We ship worldwide except to parts of Asia and some remote areas. All shipments require signature confirmation to ensure your security products arrive safely.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption for all transactions. We never store your full payment details on our servers.

No, you can check out as a guest. However, creating an account lets you track orders more easily and saves your information for future purchases.

We offer a 15-day return policy from the delivery date. Items must be unused and in original packaging. Please email [email protected] to initiate a return.

We take great care in packaging (especially for delicate items like electric fence chargers or barbed wire), but if damage occurs, contact us immediately at [email protected] with photos of the damage for replacement arrangements.

Most of our fencing products come with manufacturer warranties. Specific warranty information is provided with each product. We stand behind the quality of all items we sell.

While we don’t offer installation services, many products come with manufacturer instructions. For complex installations (like automatic gate openers), we recommend consulting with a professional.

Consider your primary need (security, livestock containment, privacy, decoration), local weather conditions, and budget. Chain link is great for affordability and durability, while composite offers aesthetic appeal with low maintenance. Email us for personalized recommendations!